TERMS AND CONDITIONS OF THE “2 + 1” SALE

 

Article 1.

1. Milva Cosmetics s.r.o., Company ID No.: 36 528 137, with its registered office at Poštová 345/23, 946 32 Marcelová (hereinafter referred to as the “Company”), organises a sales promotion entitled “2 + 1” (hereinafter referred to as the “Promotion”).
2. The purpose of this document is to provide a comprehensive revision of the rules (hereinafter referred to as the “Rules”). These Rules are the only document binding with respect to the rules of the Promotion. These Rules may only be amended or supplemented by written amendments published in the same manner as this document.

Article 2.

1. The Promotion will take place from 04.09.2025 to 17.09.2025 inclusive in the milva.sk online store, and the offer relating to the Promotion will only be valid during the specified period.

Article 3.

1. A participant in the Promotion may be a natural person or legal entity who is an end customer and meets the other conditions set out in these Rules (hereinafter referred to as the “Customer”). The Promotion is not intended for persons purchasing goods included in the Promotion for the purpose of resale.
2. Only Customers who meet all the conditions of the Promotion will be included in the Promotion. The Company reserves the right, at any time and at its sole discretion, to assess whether individual Customers meet the stipulated conditions and to exclude from the Promotion Customers who do not meet the conditions set out in these Rules, at its sole discretion.

Article 4.

1. The Customer participates in the Promotion by purchasing at least three (3) products marked with the 2 + 1 symbol within a single purchase at the time and place of the Promotion in accordance with Article 2 of the Rules (“Purchase”).
2. The Customer will receive the least expensive of the three (3) products free of charge as part of the Purchase.
3. Each Customer may participate in the Promotion repeatedly, provided that all conditions of participation under these Rules are met each time.
4. The Company has the exclusive right to assess whether individual Customers have fulfilled the stipulated conditions of the Promotion. The Company is entitled to permanently exclude a Customer if it suspects that the Customer has engaged in fraudulent conduct or other conduct contrary to good morals. The decision to exclude the Customer is final and cannot be appealed.

Article 5.

1. These Rules will be available on the sk website throughout the entire duration of the Promotion.
2. The Company may also be contacted in connection with the Promotion at the e-mail address or telephone number specified on milva.sk.
3. Participation in the Promotion is voluntary. By participating in the Promotion, the Customer agrees to these Rules and undertakes to comply with them in full. Rights and obligations arising in connection with the Promotion that are not regulated by these Rules shall be governed by the laws of the Czech Republic.
4. The Company reserves the right to change the conditions of the Promotion or the duration of the Promotion without stating reasons and without providing any compensation and without any claims by Customers against the Company. Any such change to the Rules or the Promotion will be announced in the same manner as these Rules. The Company will make changes only for exceptional reasons, in particular in response to circumstances that the Company cannot reasonably control, including technical or legal reasons, provided that the Company will always endeavour to minimise their impact on Customers.
5. When exercising rights arising from defective performance (complaints) in respect of goods within this Promotion, the applicable legislation shall be followed, in particular Act No. 40/1964 Coll., the Civil Code, as amended, and in accordance with the Company's applicable Complaints Procedure.
6. If the Customer withdraws from the contract, the purchase price will be refunded to the Customer, and the Customer's withdrawal from the purchase contract shall always apply to the set of all products purchased as part of the Purchase.
7. Discounts and other benefits under this Promotion cannot be combined with other discounts or other sales promotions.
8. The Customer has the right, for the purpose of protecting their consumer rights, to contact an alternative dispute resolution entity, namely the Slovak Trade Inspection (https://www.soi.sk/). In the event of a cross-border dispute, the consumer has the right to contact the European Consumer Centre (http://esc-sr.sk/).
9. A Customer who is a natural person – consumer also has the right to initiate online out-of-court dispute resolution through the ODR platform available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=CS. The out-of-court dispute resolution procedure is not mediation pursuant to Act No. 420/2004 Coll. on Mediation, nor arbitration proceedings pursuant to Act No. 335/2014 Coll., the Act on Consumer Arbitration Proceedings and on Amendments and Supplements to Certain Acts, and its use does not affect the Contestant's right to submit their claim to the Slovak Trade Inspection or to a court.